Do you have a question ?

Our staff will be happy to help you

+31 10 498 97 54

Monday - Friday: 09.00h - 21.00h
Saturday: 09.00h - 17.00h
Sunday: 10.00h - 17.00h

You can also consult our FAQ page

Planet App

Prepare your stay

You can organize everything up front on your computer with My Center Parcs or on your mobile phone in the Center Parcs application (Android// Apple Store):

  • Check your booking information 

  • Choose the location of your cottage by booking ‘Preferred location’

  • Check all the opening hours and the park map

  • Check restaurant menus and book a table

  • Book extra Cottage Services or restaurant packages

  • Order groceries to be delivered to your cottage

  • Book activitiesas far as 6 weeks in advance so you are certain of availability

Arrival at the park

You've been counting down for a long time to arrive at the park. It's good to know a few things: 

  • For a smooth arrival you can check-in online via My Center Parcs . 
  • Upon check-in, you will receive your accommodation key or a digital bracelet. This differs per park. With this digital bracelet you have access to the accommodation, but also to the Aqua Mundo and the lockers, among other things.  
  • Your accommodation is accessible at 3PM, or 1PM for our loyal Friends guests. If you'd like to make use of this early check-in, you can add it in your booking in step 1 under option "services" or add it afterwards via My Center Parcs. 

  • Before 3PM you are welcome to enjoy all the other facilities and activities at the park, like the Aqua Mundo and Market Dome.

  • Even if you arrive in the middle of the night, there will be someone to give you your accommodation keys.

  • On your arrival day you can drive through the park to your cottage and drop off your luggage

  • After dropping off your luggage you have to bring your car to the parking area because on all other days our parks are car-free.

  • Other questions about your arrival? Check our FAQ

Always included

What is included in your stay at Center Parcs

When you book your stay, you automatically get a lot of extras. Hence, whichever Center Parcs park you choose, this will always be included in your stay:

  • Fully equipped accommodations, in the heart of nature

  • Free unlimited access to the swimming paradise Aqua Mundo

  • Free entertainment in the tropical center of the Market Dome

  • Free (indoor) activities for everyone

  • Free unlimited Wi-Fi in the Netherlands, Belgium, Germany and France

  • End of stay cleaning, usage of water and electricity

Your holiday is booked, now it’s time to count down and prepare! With your My Center Parcs account you can prebook activities and services for during your stay. Or with the Center Parcs app (iOS) (Android)*.  This way you’ll have more time together during your stay, which is what really matters!

*if you reside in UK, the app is not available in your app stores. However you can fully enjoy all the features to prepare your stay, before and during you arrival in your My Center Parcs account.